Shipping policy
Shipping Policy
At Crossover Stores, we work to get your order to you as quickly as possible.
Order Processing
Orders are processed within 1 business day after payment has been successfully received.
Delivery Time
Once your order has been processed, delivery typically takes 1–2 business days within South Africa.
Please note that delivery times may vary slightly depending on your location, courier availability, weekends, public holidays, or unforeseen delays.
Tracking
Once your order has been dispatched, you will receive your tracking information so you can follow your delivery.
Delivery Address
Please ensure that your delivery address and contact details are correct at checkout. Crossover Stores cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delays
While we aim to meet the stated delivery times, occasional courier delays may occur. If your order is delayed, please contact our support team and we will assist you in tracking your parcel.
Fast delivery. Simple shopping. No unnecessary waiting.